Refund and Returns Policy

Overview

Our refund and returns policy last 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

How do I return my product?

You can return an order by filling the form in Return Center or emailing us through the contact us page.

* We accept returns within 15 days of the order. Please ensure while returning the product the packaging is intact the way it was delivered.

* We do not accept returns after opening the bottle seal

We will arrange a pick-up within 2-3 days of your request.

There are certain areas where we cannot provide a pick-up service. However, you can self-ship your product through any courier service, preferably Speed Post.

How will I get my refund?

Once the return order has been delivered to our warehouse, the refund will be initiated to your selected mode within 3-5 working days, subject to your returns passing the quality check.

Refund will reflect as per the below-mentioned timelines:

  1. Payments made via Razorpay and Stripe will be credited to the original payment method within 4- 7 working days.
  2. NEFT refund will take 5 to 7 working days.
  3. If you paid via COD, you have to send us your bank account/ UPI ID with your refund request.

You can always contact us through email for any type of query- [email protected]

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